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Case studyFintech

How Orbit lifted retention 38% by making money move

01

The challenge

Orbit's app felt static. Users didn't trust balance updates because numbers changed without explanation, and support tickets about "missing money" were the top category.

02

The approach

We rebuilt every money movement as a physical animation: transfers fly between accounts, balances roll digit by digit, and pending items pulse until settled. All on Kinetic UI springs, with reduced-motion fallbacks.

Support tickets about balances dropped by two-thirds in the first month. People finally understood where their money went.
Priya Raman, Head of Product at Orbit
03

The result

Thirty-day retention climbed steadily after launch while the control group stayed flat.

With motionControl
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